Clik here to view.
Virtual Call Agents: The Next Generation of Voice Self-Service
Consumers are becoming more sophisticated and demanding than ever before. These days, regardless of age, gender or occupation, customers expect almost instant gratification and satisfaction …
View ArticleClik here to view.
CIOs Prepare to Meet Dodd-Frank Mobile Call Recording Deadline
The Dodd-Frank Wall Street Reform and Consumer Protection Act has sent ripples through Wall Street and financial industry. President Obama signed the new legislation in …
View ArticleClik here to view.
Virtual Call Agents: The Next Generation of Voice Self-Service
Consumers are becoming more sophisticated and demanding than ever before. These days, regardless of age, gender or occupation, customers expect almost instant gratification and satisfaction when it...
View ArticleClik here to view.
CIOs Prepare to Meet Dodd-Frank Mobile Call Recording Deadline
The Dodd-Frank Wall Street Reform and Consumer Protection Act has sent ripples through Wall Street and financial industry. President Obama signed the new legislation in 2010 with a goal of protecting...
View Article
